Need help with my writing homework on Book Review: Analyzing Human Performance by Robert Mager and Peter Pipe. Write a 1500 word paper answering; Not only in countering wrong-headed theories, this book serves as a precise guide for what to do when employees perform below expectation. It addresses the notion that the gap between desired performance and actual performance is not fixed by training alone. Accordingly, what is required is a “solution strategy cocktail.”
As the book covers solution strategies, graduate students may derive much from the discussions that include better information inputs and transfer, derivation of performance objectives and the provision of good modelling, provision of work stream performance supports, simplifying the task, relevant and sufficient practice opportunities, regular and frequent feedback on performance, better performance management and incentives, and appropriate state-of-the-art instruction.
Summary. The authors explain what training is, and what its not. It is said that “training” wont fix a problem unless the problem stems from a lack of skill or knowledge. They explain why one cant train one’s way out of badly designed jobs, or out of idiotic incentive systems, or a lack of resources. They also show ways to deal with those barriers to accomplishment.
Mager and Pike have created an advanced performance flowchart from previous editions which enable the trainer or manager to first identify if a problem exists, its importance, and then what to continue to do from that point. The result will be selecting the appropriate strategy to solve the problem. The number of performance problems in the brief case studies provided may guide the reader through the Performance Analysis Flow. The question is that, is training the solution to a problem in the workplace? Not always, the book says. A toolkit to help supervisors and managers intervene when work is not being done as it should be done, the book also helps to find out why there is a discrepancy, and then work with the employee to develop methods for improvement.